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Cancellations

What do I need to do to cancel my order?

You have one hour after you place your order to cancel it. To cancel your order you must contact Fathead Customer Service by phone at 1-877-328-4323 between the hours of Monday through Friday from 9:00 a.m. - 8:00 p.m. or Saturday and Sunday from 9:00 a.m. - 5:30 p.m. All times are US Eastern.

If you wait longer than one hour, or if our Customer Service agents are not available at the time, please call during our hours of operation to set up a return.

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